Charles MacPherson lays out the essentials of entertaining and business etiquette in this small, easy-to-follow guide. His previous guide, The Butler Speaks has become a go-to resource on household management, manners and personal style. He returns now with a combination of his best tips from the first book and a wealth of new information, such as email and text-messaging etiquette, making The Pocket Butler the perfect basic overview for anyone looking for that extra edge in business and in life.