Jeremy has bought into the teachings of an empowerment and success guru, hook, line and sinker. A Toronto service industry lifer, he's risen through the ranks until he finally takes the keys to his destiny and opens his own place, The Ice Shack. Everyone assumes Ice Shack daytime waitress Charlene is innocent and empathetic, but in reality she's desperately unhappy and looking for a way out of her marriage to her high-school sweetheart. A drunken encounter between Charlene and her boss Jeremy sends them both careening.
