The email reply that shows up a week later. The ambiguous text-message. The ellipsis that seemingly has no meaning. Is it any wonder workplace communication takes us so much time and effort to figure out, and that we've lost our innate human capacity to build trust and connection with our colleagues? In a world marked by swift, speedy exchanges, how can we re-learn how to establish genuine trust, support, and motivation? Digital Body Language is a guide to decoding the cues of digital communication that allow us to convey greater understanding and emotion on the job.
