Publisher Services

Turnaround offers a wide range of services to many different types of publishers:


Turnaround’s team of experienced, full-time sales representatives makes regular visits to the UK’s top bookshops, ensuring that your books are visible to key book buyers across the country. Our sales force also works with wholesalers such as Gardners and Bertrams, making all of our publishers’ titles are available in their catalogues.

Our specialist sales consultants work with non-traditional book outlets including, but not limited to, Urban Outfitters, Paperchase and museums and galleries.

Our international sales representatives make sure that relevant titles are shown to customers in Europe, the Middle East and the Far East.

View our sales representation territories 


Turnaround offers a suite of reporting to provide our clients with full visibility of their products’ activity in the market.

We send reports to your nominated email address both monthly and weekly, and we also offer you the option to access reports online.

A selection of some of the reports we offer:

  • Comparative Sales report
  • Sales reports – monthly
  • Sales reports – weekly
  • Dues / Backorders report
  • Customers by title / by territory breakdown  (with invoice value and discount)
  • Stock Movement report
  • Other reports are available on request, but may incur fees

Warehouse Distribution & Storage

Turnaround holds stock within its large, modern and secure warehouse in Hertford (postcode SG13 7DT).  Storage and distribution services are available to hire for a wide range of products.

Customer Services

Our customer services department receives and processes orders and payment from trade customers, while our warehouse team packs and arranges delivery of inventory on a daily basis. Turnaround can fulfil any type of request – including urgent orders, the supply of event stock and/or author copies.

Marketing & Publicity

For our overseas clients, Turnaround creates Advance Information sheets and other marketing materials as needed. We can also handle review copies, press releases, events and exhibition work as needed.

Digital Services

Turnaround now offers all of our publishers a wide range of digital services, ensuring that you have access to the digital book market in the UK, Europe and beyond.

Our digital services are constantly expanding and an ever-growing number of our publishers are taking advantage of what we have to offer.

Some of the services we provide include:

  • Converting “raw” files (.docx, .txt, .pdf) into ePub and Kindle-friendly formats
  • Supplying eBook files to all major digital retailers, including Amazon, Apple, Kobo, Overdrive and many others
  • Offering eBook sales directly on Turnaround’s website

Turnaround can supply your eBooks to the digital market even if we don’t convert the files for you.

We are completely flexible to ensure that our digital services work for you. If there’s something you’d like that is not listed above, just ask and we’ll do our best to make it happen!

Other Services

We provide a selective wholesaling service for some US publishers.

Turnaround can also provide a representation-only service for publishers who manage their own distribution.

Prospective Publishers

We are always happy to talk to prospective clients. We require a proposal detailing information about your backlist, yearly turnover and expected turnover for the coming year, as well as a link to your website or any other useful information about your company.

Send your proposal to Turnaround’s Marketing Director, Claire Thompson:

t: +44 (0) 20 8829 3009


Alternatively, you may post your proposal to the following address:

Claire Thompson
Marketing Director, Turnaround Publisher Services
Unit 3 Olympia Trading Estate
Coburg Road, Wood Green
London N22 6TZ

Please note that Turnaround does not distribute individual titles.